AI News

Intercom vs Zendesk: Which Is Right for You in 2024? From in-app chat to personalized autoresponders, Intercom provides a unified experience across multiple channels, creating a support ecosystem that nurtures and converts leads. They have a dedicated help section that provides instructions on how to set up and effectively use Intercom. Intercom’s ticketing system and …

Zendesk vs Intercom: An Honest Comparison in 2024 Read More »

Redefining Conversational AI: Rasa Launches Innovative Generative AI Platform Blending Pro-code and Low-code Development While each technology has its own application and function, they are not mutually exclusive. Consider an application such as ChatGPT — it’s conversational AI because it is a chatbot and also generative AI due to its content creation. While conversational AI …

Differences between conversational AI and generative AI Read More »